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Shipping + Terms + Returns

SHIPPING

USA orders ship in 4-7 business days  from when the order was fulfilled. Once your order is shipped you will receive an email confirmation with tracking details.

Standard shipping on orders below $59 is $7

Standard shipping on orders over $60 is FREE

ISRAEL orders ship in 4-7 business days  from when the order was fulfilled. Once your order is shipped you will receive an email confirmation with tracking details.

Standard shipping on orders below $59 is $10

Standard shipping on orders over $60 is FREE

CANADA orders ship in 10-15 business days  from when the order was fulfilled. Once your order is shipped you will receive an email confirmation with tracking details.

Standard shipping on orders below $59 is $10

Standard shipping on orders over $60 is FREE 

RETURNS

The process of returning a product is subject to the guidelines of the Consumer Protection Law. While we hope you enjoy your OAKËI experience, due to the nature of the product, we cannot accept returns or exchanges of used products. Please contact hello@oakeibeauty.com with your feedback and we will do our best to make you happy. Your satisfaction is very important to us.

DAMAGES

We do our best to ensure that our products are packaged to prevent damages. In the rare event that your product arrives damaged, please contact hello@oakeibeauty.com with your order # and a photo of the damage as soon as possible.

DISCLAIMER

Please ensure your shipping information is up to date before finalizing your order, OAKËI is not responsible for incorrect shipping addresses.

Please note that OAKËI is not responsible for any customs charges, duties or taxes incurred for International orders.